Hi Aaron, On Mon, Mar 31, 2003 at 02:37:19PM -0600, Aaron Downing wrote:
I am reading the archives now, however I have a simple question. I insert the following code into my GenericAgent.pm file:
<snip>
'delete' => { # get all tickets with this properties Queue => 'delete', States => ['new', 'open'], Locks => ['unlock'], # new ticket properties (no option is required, use just the options # witch should be changed!) New => { # DELETE! Delete => 1, }, },
<snip>
Minus the <snip> of course- I get the following error message when I attempt to execute the script:
./GenericAgent.pm: line 12: package: command not found ./GenericAgent.pm: line 14: use: command not found ./GenericAgent.pm: line 15: syntax error near unexpected token `(' ./GenericAgent.pm: line 15: `use vars qw($VERSION @ISA @EXPORT %Jobs);'
I am supposed to be running it from the command prompt right? If so then perhaps there is some syntax I need to customize? My queue name is delete.
You need to run bin/GenericAgent.pl from prompt. Not the Kernel/Config/GenericAgent.pm -=> It's a config file. :)
Aaron
Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Perfection is our goal, excellence will be tolerated. -- J. Yahl