Follow up to my email…
If I individually give services to some
people,
They do NOT get the default services.
So for those people that have individual
access to individual services, I have to go back in and hand select the
remaining services, that are default, and should be given access to them in the
first place…
Does this make sense?
Jason Dupuy
IT Manager
636-939-1622
Phone
636-939-1623
Fax
Confidentiality note: This document and any attachments are confidential and may
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From: otrs-bounces@otrs.org
[mailto:otrs-bounces@otrs.org] On Behalf Of Jason
Dupuy
Sent: Friday, October 30, 2009
2:23 PM
To: User questions and discussions
about OTRS.
Subject: [otrs] Services
Importance: High
I have created many services for my customers.
I checked which services would be the default.
Some customers are getting the defaults where others are
not.
Any explanation?
Jason Dupuy
IT Manager
Global Products Inc.
636-939-1622 Phone
636-939-1623 Fax
Mission: To increase the store traffic, identity and corporate
brand loyalty for our customers through our design, manufacture and
distribution of custom and licensed products.
Vision: To be the leading procurement organization in promotional
products and gift novelties worldwide.
Confidentiality note: This document and any attachments are confidential and may
be protected by legal privilege. If you are not the intended recipient, be aware that
any disclosure, copying, distribution or use of this document or any attachment
is prohibited. If you have received this document in error, please notify us
immediately by returning it to the sender and destroying any copy.