Have a look here <a href="http://doc.otrs.org/2.4/en/html/c2177.html">http://doc.otrs.org/2.4/en/html/c2177.html</a><br><br><div class="gmail_quote">2010/3/14 ramana <span dir="ltr">&lt;<a href="mailto:fedora.ramana@gmail.com">fedora.ramana@gmail.com</a>&gt;</span><br>
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<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Hi Team,</span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"><br>
Is there a way to  hide the close button for ticket Responsible Agent.<br>
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<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;"> </span></font></p>
<p class="MsoNormal"><font size="2" face="Arial"><span style="font-size: 10pt; font-family: Arial;">Regards,<br>
Ramanacharyv<br>
Team-IT.<br>
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