I will be out of the office starting 02/17/2010 and will not return until 03/01/2010. I will be on medical leave starting Wed Feb 17 and will return on Mon Mar 1. During my absence, My Management delegate is Fayaz Syed available at 408-717-8925. Please escalate all SAP, BI and HCM Issues to him. On HCM issues, please contact Chiu Peng Fang (in AP) and Vish Ganapathy and/or Srikanth Puranam (in the US) and cc Fayaz Syed. For BI, DW and BIS, please contact Dave Owens and cc Fayaz Syed. For SAP, please contact Chiu Peng Fang and/or Fayaz Syed. On Production Support Issues, please call the Application Service Desk at 408-717-8500 and cc Chiu Peng Fang, Valerie Trang & cc Fayaz Syed. On OTRS Issues, please contact Valerie Trang or Sailor Huang. All other Issues, please contact my Manager, Charles Yeh, at 408-717-6500