Re: [otrs] Redirects On SuSE 9.1

On Wednesday, September 8, 2004 03:46 am, Robert Kehl wrote:

On Sunday, September 05, 2004 5:39 PM

L. Mark Stone wrote:

...

To access OTRS, we find that users must enter "http://serverFQDN/otrs/index.pl" in their web browsers. If they enter "http://serverFQDN/otrs/" they get a 404 Object Not Found error.

See: /opt/otrs/scripts/apache2-httpd.include.conf

Set: ErrorDocument 403 /otrs/index.pl

The error document as above was already set.

And: DirectoryIndex index.pl

I added this statement.

...

It seems as if the file /opt/otrs/var/httpd/htdocs/index.html doesn't redirect the user successfully.

index.html is just a last resort.

With kind regards,

Robert Kehl

No joy Robert, the user still has to enter the full path including the index.pl file to log in. I of course restarted Apache. Unless you have something else we should try, I guess we will wait for 1.3... Danke, Mark -- _________________________________________________ L. Mark Stone Reliable Networks of Maine, LLC 477 Congress Street Portland, ME 04101 Tel: (207) 772-5678 ************************************************ * Please note that my cell number has changed! * * The new number is (207) 615-1529 * * The old number will be retired by Sept 15th. * ************************************************