Hello,<br> <br> I have a question in OTRS Notification Event. <br> <br> Basically I have setup a Notification Event to send an email response to the customer when ever a ticket is completed and closed by the system. My company has about 4 domains which are setup with OTRS. Essentially, when any customer&#39;s ticket in these 4 domains is closed, it should send a notification to the customer and specify that particular domain to which the customer is associated with. <br>
 <br>So, my question here is how do I embed domain name in the notification event text so that the customer receives a response to contact that particular domain to which he is associated with. <br> <br>Can anybody of you help me here . Your help is greatly appreciated.<br>
 <br>Thanks<br>Winter