
That is wrong. You will never be able to access this script from the web interface. Here are the two aliases set in your config file:
Are you sure? I hate to be the one that says the manual said, but ... The manual says... "Now write an email to one of the system email addresses. Enter this in your browser, it provides the email to OTRS. http://localhost/obin/PostMasterPOP3.pl. We will later automate this." Far be it me to speak out against the manual... :-)
Alias /otrs-web/ "/opt/otrs/var/httpd/htdocs/" Alias /otrs/ "/opt/otrs/bin/cgi-bin/"
As you can see, none of them point to a level high enough that the contents of the "bin" directory would be in the apache file document root.
If you want to fetch email right away, do it from the command line:
/opt/otrs/bin/PostmasterPOP3.pl
This worked. Thanks! Tom -- Thomas Earl Network Engineer & Designer Communications Access Center (CAC) 1631 Miller Road Flint, Michigan, 48503 248-705-7408 (cell) 810-239-3112 (office)