On Tuesday, March 30, 2004 10:28 AM
Evert Meulie
POP-ID: [username]@[domain A] Password: [password]
POP-server: [domain B]
How do I configure this pop account in OTRS? When I check this email account via webmail, I enter [username]@[domain A] as username, but if I configure it like that in OTRS, then the script tries to authenticate as [username]@[domain A]@[domain B], which of course doesn't work...
What are you referring to, when you say, OTRS tries to auth with username@domainA@domainB - is it just the error message? Internally, OTRS uses username@domainA to auth, it only appends @domainB in the error message Recheck your POP3 account settings - there must be s.th. wrong there. hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388