I’ve created a new postmaster module. After reading
through the documentation I’m not clear what else I need to do in order
to add it into OTRS and make it active. I put the .pm file in the /opt/otrs/Kernel/System/PostMaster/Filter/
directory. Is there additional information needed within OTRS to get it
working? Such as changing a config file or updating a source file to tell it to
load when OTRS is executing?
Thank
you,
Jason Loven
Manager - Technical Services
Computer Associates, Inc.
36 Thurber Blvd, Smithfield RI 02917
Phone: (401)232-2600, Fax: (401)232-7778
Email: jloven@cainetserv.com
Web: http://www.cainetserv.com/