Re: [otrs] ERROR No Permission! - while customer tries to read ticketfro Ti cket-Overview

On Wednesday, April 21, 2004 3:44 PM Stig Graasbøl Rasmussen wrote:

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I get the Error: No Permission! - message while clicking on an old ticket from the customer login "Ticket-Overview" screen. The ticket exists fine and can be accessed with no problems from the Agent screens.

Does the Customer have access to the queue the ticket is in? Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388