On 15.02.2010, at 17:00, Graeme Brough wrote:
$Self->{ScriptAlias} = 'otrs/bin/cgi-bin/';
this is just the script alias that you put into your browser, not the real path where your scripts are located.
A usual setup in an other directory than /opt/otrs should ahve these config in Config.pm
$Self->{Home} = '/home/www/domain.name/otrs';
And some changes in the Apache2 OTRS configuration in /etc/apache2/conf.d/otrs.conf or wherever this is stored on your machine.