Here are my setting in httpd.conf
ServerAlias support.wardmedia.com
ServerAdmin support@redcheckhosting.com
BytesLog domlogs/support.wardmedia.com-bytes_log
ServerName support.wardmedia.com
DocumentRoot /opt/otrs/var/httpd/htdocs
ScriptAlias /otrs/ /opt/otrs/bin/cgi-bin/
ErrorLog /home/wardmedi/var/log/error_log
#LogLevel warn
CustomLog /home/wardmedi/var/log/access_log combined
AllowOverride none
Options ExecCGI
DirectoryIndex index.pl
RewriteEngine on
</Location>
AllowOverride none
Options ExecCGI
DirectoryIndex installer.pl
RewriteEngine on
</Location>
</VirtualHost>
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Nelson Pereira
www.Ott-Motorcycles.ca
