Hello! I am trying to install OTRS::ITSM through the package manager. I am running OTRS 2.4.6 and am trying to install ......
ITSM Core 1.3.2
GeneralCatalog 1.3.2
I get an error when I try to install this. It’s listed below. Is there another version of OTRS::ITSM I should be using for OTRS 2.4.6?
Many thanks!
Julian
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Traceback: ERROR: OTRS-CGI-10 Perl: 5.10.1 OS: linux Time: Tue Jan 26 10:06:45 2010
Message: Sorry, can't install/upgrade package, because the framework version required by the package (2.4.x;) does not match your Framework ()!
Traceback (24510):
Module: Kernel::System::Package::_CheckFramework (v1.106) Line: 1885
Module: Kernel::System::Package::PackageInstall (v1.106) Line: 361
Module: Kernel::Modules::AdminPackageManager::_InstallHandling (v1.81.2.1) Line: 1398
Module: Kernel::Modules::AdminPackageManager::Run (v1.81.2.1) Line: 1001
Module: Kernel::System::Web::InterfaceAgent::Run (v1.43.2.1) Line: 819
Module: /usr/local/otrs/bin/cgi-bin/index.pl (v1.88) Line: 48