What version of OTRS are you using?

As per my experience you just add your Dynamic Field and as soon as it is used you can find it in stats. 

In other forums, there is a mention that some guy was using Article Dynamic Fields, are you sure you are creating Ticket Dynamic Fields and not other types of fields. 

https://forums.otterhub.org/viewtopic.php?t=19480

Regards. 

2018-06-12 13:30 GMT-06:00 Nick Bright <nick.bright@valnet.net>:
On 6/12/2018 1:02 PM, Alvaro Cordero wrote:
Hello Nick, it is posible, it should be as simple as creating a new stat of object TicketAccumulation and use your Dynamic Fields as Filters or as Columns.
 As I said in my OP, no such column filter is available; that's what I'm asking for help with.

I suspect that I've missed a SysConfig parameter somewhere, or something.


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