[otrs] how to customise the customer interface

I tried to create 3 different webpages for 3 different customers. I used the queries to add the company themes that you provide and I do see the options using my ID or the root@localhost in the index.pl preference page. Both IDs are have all the admin rights. I copied the standard folder to 3 different names but they are not working. It is not like I do not have the knowledge. It is just not working. Please help. Thank you. -- Steve Chao Cellphone: (646)736-8088 skype: ccstephen Gmail/Orkut: stephenc@gmail.com Microsoft Certified System Engineer