Hi Tara, On Mon, Mar 24, 2003 at 10:53:25PM -0800, T S wrote:
I am using defaults, though I am not sure how to determine this.
rpm -q mod_perl mode_perl-1.99_05-3
Now one thing I have discovered, is that if I don't have this in my Config.pm:
$Self->(TicketStorageModule) = 'Kernel::System::Ticket::ArticleStorageFS';
Then the passwords work fine! Take it out, they work, put it in, they are broken (in the way I described, until a restart)
Normally the "TicketStorageModule" config option will not be the problem/solution. -=> The mod_perl package of RedHat 8 is mod_perl2. And mod_perl2 is still beta. The RedHat 8 mod_perl2 is broken. The crypt() works wrong. Unfortunately there is no stable mod_perl1 package on RedHat 8. :-( Solutions: a) update mod_perl2 to a newer version b) the current cvs version (development version!!!) includes a workaround/check for the RH8-mod_perl2 bug and will work on RH8 (http://ftp.gwdg.de/pub/misc/otrs/misc/snapshots/) Martin -- Martin Edenhofer - <martin at edenhofer.de> - http://martin.edenhofer.de/ -- Noch 173 Tage bis zum Gäubodenvolksfest! ;-)