You can try using ajax and javascript

2012/1/26 Nils Leideck <nils.leideck@leidex.net>
On 25.01.2012, at 22:44, Sanjeev Kothari -X (sankotha) wrote:

> Is there a way to have different fields based on ticket type?

You should ask the Sales guys at sales@otrs.com, AFAIK there is a Feature Add On to control visible fields by using Action Control Lists based on any kind of attribute.

Cheers, Nils
--
http://webint.cryptonode.de / a Fractal project

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