Re: [otrs] Limit the reply text

Hi Markus, Thanks, it works like a charm ;) EDV Tekomedia wrote:

Hello Mads, you can limit or remove the quotet text in autoanswers by changing the number in the OTRS_CUSTOMER_EMAIL-variable. Or you can change the order of citation and signature by changing the followin entry in the SysConfig: Ticket -> Frontend::Agent::Ticket::ViewCompose Ticket::Frontend::ResponseFormat:

Hth Markus

Mads N. Vestergaard schrieb:

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Hi There,

How do we limit or we remove the reply text....

Or maeby put it below the signature.

Please advice.

Thanks in advance.