On Tuesday, November 11, 2003 10:35 PM
Neil Lehouillier
Hi all.... I require some assistance on trying to get the Customer User backend to work with Active D. I have got the system to work just fine without active directory integration but when I paste the following code(which I just cut and paste from the tech doc's) at the end of the email and restart the httpd I get the following when I try and link to the http address: http://xxx.xxx.xxx.xxx/otrs/index.pl
The server encountered an internal error and was unable to complete your request. Error message: Can't locate object method "new" via package "Kernel::System::CustomerUser::LDAP" at /opt/otrs//Kernel/System/CustomerUser.pm line 47.
I can run the /opt/otrs/bin/CheckDB.pl and get: It looks Ok!
Any clues........ (Do I have to install any LDAP rpms...???)
Use "bin/otrs.checkModules" to get an overview of all installed and required cpan modules. Execute this to insure all necessary Perl modules are installed. perl -cw /opt/otrs/bin/cgi-bin/index.pl perl -cw /opt/otrs/bin/PostMaster.pl hth, Robert Kehl -- ((otrs.de)) :: OTRS GmbH :: Norsk-Data-Str. 1 :: 61352 Bad Homburg http://www.otrs.de/ :: Tel. +49 (0)6172 4832388