Ok I think, the follow up has different filter match ,which I didnt set. Now its done.


On 17-04-2013 PM 01:27, Darshak Modi wrote:
Hello I had configured post-master filter so all mails from company domain are set to sender type Agent.
Still in ticket details, I see sender is listed as Customer . See the logs below

Filter: 'SetSenderType' Set param 'X-OTRS-SenderType' to 'Agent' (Message-ID: <516E5485.1050901

The sender was earlier added as customer but its not set as invalid. But as per above log its applying the filter and marking Agent but still in GUI, in ticket details, in sender column I can see  
Customer.
Thanks
darshak


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