Ok
I think, the follow up has different filter match ,which I didnt set. Now its done.
On 17-04-2013 PM 01:27, Darshak Modi wrote:
Hello I had
configured post-master
filter so all mails from company domain are set to sender type Agent.
Still in ticket details, I see
sender is listed as Customer .
See the logs below
Filter: 'SetSenderType' Set
param 'X-OTRS-SenderType' to 'Agent'
(Message-ID: <516E5485.1050901
The sender was
earlier added as customer but its not set as invalid.
But as per above log its applying the
filter and marking
Agent but still in GUI, in ticket
details, in sender column I can see
Customer.
Thanks
darshak
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