Hi Bastien,
I’ve got
a problem that looks a bit like yours. My error message:
[Wed
Sep 30 08:28:54 2009][Error][Kernel::System::Ticket::TicketNumberLookup][637]
Cannot allocate statement when disconnected from the database, SQL: 'SELECT tn
FROM ticket WHERE id = ?'
I
haven’t found any hints to solve this issue, yet. Are you using MSQL, too?
Timo
Von:
otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von Bastien
Leblanc
Gesendet: Mittwoch, 30. September 2009 14:37
An: User questions and discussions about OTRS.
Betreff: [otrs] Error Kernel::System::Ticket::TicketNumberLookup ERROR
Database disconnected
Hi,
I get a lot of these errors in the log file, but all seem to be running fine:
[Wed Sep 30 14:35:24
2009][Error][Kernel::System::Ticket::TicketNumberLookup][637] ERROR Database
disconnected, SQL: 'SELECT tn FROM ticket WHERE id = ?'
Any idea of what is the problem?
Bastien.