Hello, Jesus.

There's nothing in Sysconfig Frontend::Agent::Ticket::

ViewQueue, but you can edit the template <otrs_dir>/Kernel/Output/html/Lite/AgentTicketQueue.dtl if you use the "Lite" queue view or <otrs_dir>/Kernel/Output/html/Standard/AgentTicketQueue.dtl. You can see it's easy to understand the template syntax.

I hope this help you.

2008/9/24 Jesús M. Navarro <jesus.navarro@andago.com>

Hi, list:

I'm wondering how/if it is possible to show ticket owner and ticket
responsible on the general queue view along with ticket state, priority,
service, etc.

I already had a look at Sysconfig Frontend::Agent::Ticket::ViewQueue to no
avail.

Any hint?
Cheers
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