Hi all, we have published recently the ITSM-CIAttributeCollection for OTRS 3.1. Free download: http://www.cape-it.de/additional-modules.html Additionally, new version of KIX4OTRS 4.2 for OTRS 3.1 is available, too. What is new? The dynamic fields can be set in accordance with each other with unlimited depth and they are displayed as a neatly arranged tree in the Admin-GUI. For the agents, dynamic fields (up to KIX4OTRS 4.1: free fields) will be displayed in a new tab in the ticket view. http://www.cape-it.de/news-en/items/new-release-kix4otrs-42-for-otrs-31-avai... Kind regards, Anna ** Besuchen Sie uns auf dem IT- Anwenderforum in Chemnitz ** ** vom 11.09.2012 - 12.09.2012 ** - - - - - - - - - - - - - - - Anna Brakoniecka c.a.p.e. IT® GmbH - ...cape it easy Annaberger Str. 240, D-09125 Chemnitz http://www.cape-it.de Tel: +49 371 5347 620 Fax: +49 371 5347 625 AG Chemnitz - HRB 23192 Geschäftsführer Rico Barth, Thomas Maier