Hi Salvador,
Thanks for the quick answer!
Yeah, I'm sure that'd work but having the perl script not recover at all is
prety harsh (especially in unattended situations like at 2am.) Would it be
possible for perl to trap such an error? (Sorry, I'm not a perl guru.)
Thanks!
Tabitha
_____
Von: otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] Im Auftrag von
Salvador Manzo
Gesendet: Dienstag, 13. März 2007 18:11
An: User questions and discussions about OTRS.org
Betreff: Re: [otrs] error message
POP3 clients occasionally fall over on a particular header. When this
happens, you usually need to use an alternate client to log into the mailbox
and manually zap the problem message.
On 3/13/07 09:48, "Tabitha Stang" wrote:
Hi OTRS List,
Im using OTRS 2.1.6. PostMasterPOP3.pl dies on a bad message with the
following error:
Message 18/759 (imap-test@pop3.cgn.cleverbridge.com)
Safety protection waiting 2 second till processing next mail...
Malformed UTF-8 character (unexpected non-continuation byte 0x63,
immediately after start byte 0xfc) in pattern match (m//) at
/usr/pkg/otrs/Kernel/cpan-lib/MIME/Words.pm line 223.
Malformed UTF-8 character (fatal) at
/usr/pkg/otrs/Kernel/cpan-lib/MIME/Words.pm line 223.
What makes things worse is, the next time it starts up, it starts with
message #1 and dies again on #18. And then again, rinse and then repeat.
What to do? Help!
Tabitha
-----
Salvador Manzo [ 620 W. 35th St Los Angeles, CA 90089 e.
manzo@usc.edu ]
Auxiliary Services IT, Datacenter
University of Southern California
818-612-5112
---
"Sometimes it is said that man can not be trusted with government of
himself. Can he, then, be trusted with the government of others? Or have we
found angels in the forms of kings to govern him? Let history answer this
question."
-- Thomas Jefferson (First Inaugural Address, 3/4 1801)
