Hi all, Usually, when a cronjob fails, it sends a mail to user@hostname. Some weeks ago, I was testing a Generic Agent task in DEV environment and it failed. The job was running as OTRS user, so the mail went to otrs@hostname and it went into the system in the first otrs.PostMasterMailbox.pl execution as a new ticket. Since then, every day at 0:10 (first daily execution of otrs.PostMasterMailbox.pl) creates a new ticket from the same error. I've checked and /var/spool/mail/otrs is empty. SysAdmin -> Mail Account shows only one account: dev-otrs@my_company.com, through IMAPS. How can I force OTRS not to check the local account? Kind regards, Juan Clavero OTRS 3.1 on CentOSLinux [Apache and MySQL] connected to an Active Directory for Agents and Customers.