You can avoid hacking the database directly by using the otrs.SetPassword.plutility /opt/otrs: $ bin/otrs.SetPassword.pl root@localhost mysecretpass -- Mike On Tue, Dec 3, 2013 at 7:59 PM, Carlos Andrés Gallego Arboleda < carlos.gallego@itconsultores.com.co> wrote:
You can try to set this password directly on the database, set the pw field for the user root@localhost whit this value roK20XGbWEsSM
The pass is root.
Regards.
Carlos.
2013/12/3 Tennant, Jacob
I just completed a manually install of OTRS 3.3.2-01 on a fresh install and on the last page it gave the default login of root@localhost and a long random character string for a password of which I copied down on my trusty notepad and triple checked it.
When I went to login for the first time the system responds that the password is incorrect!!!!
Is there anyway to edit a file somewhere to reset this password?
It is a fresh install but I would not like to have to repeat all of the steps over again. . .
--
Jacob W. Tennant
IT Development Specialist
Pierpont Community & Technical College
Office: 304-333-3641
jacob.tennant@pierpont.edu
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs
--------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs