Re: [otrs] Problem with attach file in otrs 2.4.9

22 Feb 2011

      dear Masood,

i had same problem in OTRS 3.0.5 and i have solved the same editing the
Encode.pm in OTRS/kernal/system .

just hash the
        # set binmode
#        binmode( $Row, ':utf8' );

Hope this will solve your problem .

Regards
Vijay Dahiya

On Mon, Feb 21, 2011 at 5:30 PM,  wrote:
...
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Today's Topics:
1.  To change logo in agent interface (ravi shanker)
  2. Re:  To change logo in agent interface (Robert Poreba)
  3. Re:  Problem with attach file in otrs 2.4.9 (masood ramezani)
  4. Re:  PDF Printing Images (Stuart Hall)
----------------------------------------------------------------------
Message: 1
Date: Sun, 20 Feb 2011 17:50:23 +0530 (IST)
From: ravi shanker 
Subject: [otrs] To change logo in agent interface
To: "otrs@otrs.org" 
Message-ID: <151239.83208.qm@web94709.mail.in2.yahoo.com>
Content-Type: text/plain; charset="utf-8"
Hi,
I'm using otrs 3.0 and would like to know whether we can change "OTRS" logo
@ right side corner of agent interface.i couldn't get otrs image in images
folder.
Also i tried changing productname in config and it only changed  logos at
browser header,login etc but not OTRS logo @ rightside corner of every page.
If somebody have tried this,please let me know
Regards
Ravi Shankar

Re: [otrs] Problem with attach file in otrs 2.4.9

vijay dahiya