Hi,
You can use the generic agent to do this. Add a new Generic Agent from the
admin panel, specify your parameters (Date, Customer etc) and down at the
bottom locate "Delete tickets:" and select "Yes". This will remove the
tickets physically from the DB.
Regards,
David
On Tue, Sep 29, 2009 at 1:23 PM, Jens Müller
Hello,
I wonder how tickets can be completely deleted form the system. I found no such link in the ticket details.
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