
Try adding the following to you my.cnf set-variable = max_allowed_packet=20M That's what we use (on a Windows MySQL 4.x installation). Thomas
-----Original Message----- From: Brice Levy [mailto:brice.levy@6wind.com] Sent: Thursday, February 19, 2004 2:08 PM To: User questions and discussions about OTRS. Subject: Re: [otrs] StorageDB configuration
Hi Martin,
Normally /etc/my.cnf works (in my cases). I found out that /etc/my.cnf works, and the other ways too. What's more, the default on my system is 16Mbytes, which is quote enough for our needs : -- $ mysql --help | grep packet max_allowed_packet current value: 16777216 --
Alas, I still get the 'packet bigger than' error in OTRS logs for a 2.6Mbytes file (the otrs-1.1.3-01.tar.gz archive, actually :) I have been trying with mysql : mysql Ver 12.17 Distrib 4.0.10-gamma, for portbld-freebsd4.8 (i386) mysql Ver 11.18 Distrib 3.23.56, for portbld-freebsd5.1 (i386) on different servers, both have a default value of 16777216 for max_allowed_packet, and both give the same error
Martin Edenhofer
Brice
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