Hi, I have a problem with the automatic tickets creation, I change the default type as requested, thanks for the help

 

My config.pm:

 

# (The default priority of new tickets.) [default: '3 normal']

    $Self->{PostmasterDefaultPriority} = 'a) Sev4';

    $Self->{PhoneDefaultPriority} = 'a) Sev4';

    $Self->{CustomerDefaultPriority} = 'a) Sev4';

 

#Default Queue                             

    $Self->{'PostmasterDefaultQueue'} = 'Lim1';

 

#DefaultType

    $Self->{'PostmasterDefaultType'} = 'Requerimiento';

 

 

 

 

 

 

Julio Cesar Angulo Quiroz

Telf.: 997066155