Hi, I have a problem with the automatic
tickets creation, I change the default type as
requested, thanks for the help
My config.pm:
# (The default priority of new tickets.)
[default: '3 normal'] $Self->{PostmasterDefaultPriority}
= 'a) Sev4'; $Self->{PhoneDefaultPriority}
= 'a) Sev4'; $Self->{CustomerDefaultPriority}
= 'a) Sev4'; #Default Queue $Self->{'PostmasterDefaultQueue'}
= 'Lim1'; #DefaultType $Self->{'PostmasterDefaultType'} =
'Requerimiento'; |
Julio Cesar Angulo Quiroz
Telf.: 997066155