sorry, this message was wrong, finally i fix downgrading active perl, now it's perfect and stable (ActivePerl-5.8.8.819-MSWin32-x86-267479.zip)MSN: andrea.consadori@hotmail.itWEB: http://www.consadori.com From: andrea.consadori@hotmail.itTo: otrs@otrs.orgDate: Sat, 8 Sep 2007 17:42:07 +0200Subject: [otrs] windows installation mysql fix REF: http://www.consadori.com/?q=node/143i read some mail that describe how to change mysql database in order to fix the perl error....i wrote a little howto because i see that miss some step If you install otrs-2.2.2-001-win32.exe after 10-20 minutes you start to have this error message:Faulting application perl.exe, version 5.8.8.819, faulting modulemysql.dll, version 0.0.0.0, fault address 0x000032b9.So, to fix it:1- backup your database (i use mysql administrator)2- under C:/otrs/ reneame the folder mysql in mysql.old3- download from mysql mysql-noinstall-5.0.45-win32.zip4- unzip it, rename mysql and copy under C:/otrs5- from mysql.old copy my.ini in new mysql folder6- if needed restore the databasemaking it on active installation i had some database error,if you backup all, reinstall otrs and doing all the 6 point before going on istall.pl, then when you recover the backup all work perfectlyMSN: andrea.consadori@hotmail.itWEB: http://www.consadori.com Confrontati con i tuoi amici a Duel Live su Windows Live Messenger Pensi di conoscere tutto di tutto? _________________________________________________________________ Ti piace viaggiare? Allora racconta le tue avventure su MSN Diari di viaggio http://diaridiviaggio.it.msn.com/