
7 Oct
2004
7 Oct
'04
5:44 a.m.
Hi,
in OTRS 1.2.x we could just select a Queue from the queue popup and the
ticket would be instantly moved. In OTRS 1.3.1 we have to additionally
press the "Move" button next to it, which seems to me like a waste of
time. Is there any way I can modify the templates to get back the
previous behaviour?
--
Daniel Seifert