Re: [otrs] marking tickets for bulk action

22 May 2009

      Marius,

It really is a beta. There are still quite a few bugs open in bugzilla
against 2.4.

Also, the ITSM package you are now using is designeds for the 2.3.x
framework and does not run on 2.4.

So i'd recommend you just start using 2.3.4 and then upgrade to 2.4 when the
stable version is released.

If you have time and resources available to set up a testing environment for
2.4beta and would file bug reports, that would be great!

Michiel Beijen
Software Consultant
+31 6 457 42 418
Bee Free IT + http://beefreeit.nl

On May 22, 2009 2:47 PM, "Marius Schrecker"  wrote:

Thanks Michiel,

 Then I look forward to 2.4 :-)

OTRS seems very exciting, and there's lots to learn before we start to use
it in production, hopefully in a few days.

How "Beta" is 2.4 Beta. Do you consider it stable enough to be used in a
small production system, or would you definitely recommend that we stick to
2.3.4 for the moment? I have enabled most of the ITSM modules, although we
will begin by only using the ITSMIncidentProblemManagement package.

Cheers!

Marius
Michiel Beijen wrote:
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Hi Marius, > > This is actually a feature that is implemented in 2.4
(which is still in beta): >...
http://dl.getdropbox.com/u/222532/otrs_2_4_beta2_search_bulk_select.png
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...
Also please look at the checkbox next to the "Bulk Action"button. You
can use this to select al...
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On Fri, May 22, 2009 at 11:59, Marius Schrecker > wrote...

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