Hello, we've published ITSM-CIAttributeCollection for OTRS 4 lately and you can download it for free from our website: http://www.cape-it.de/en/download/free-additional-otrs-modules.html This package provides additional CI-attributes. Additionally, we've fixed error in refresh links for CIClassReference, we've fixed CMDB-Search with TicketReference attributes, and it's possible to have more precise description on type DynamicField. If you have any hints or improvement suggestions, please contact us anytime. Kind regards, Anna ** Visit us at the CeBIT fair in Hannover ** ** 16th-20th March 2015, Boot H16/015 in hall 6 ** ** http://www.cape-it.de/cebit-en ** Anna Brakoniecka c.a.p.e. IT GmbH - ...cape it easy Schönherrstr. 8, D-09113 Chemnitz http://www.cape-it.de/ Tel: +49 371 27095 620 Fax: +49 371 27095 625 AG Chemnitz - HRB 23192 Geschäftsführer Rico Barth, Thomas Maier