Dear All Is it possible to be setup that status view only can be seen by certain user(ex:IT Manager,Section Head) but engineer only can see they queue And how to make my queue is visble with out rw permission ? my account which is rw permission able to see my queue but one of my team is unable to see myqueue Thank You Best Regards Adi Ariyanto Computer Support & Maintenance ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error. ________________________________ This email and its attachments may be confidential and are intended solely for the use of the individual to whom it is addressed. Any views or opinions expressed are solely those of the author and do not necessarily represent those of Bina Nusantara. If you are not the intended recipient of this email and its attachments, you must take no action based upon them, nor must you copy or show them to anyone. Please contact the sender if you believe you have received this email in error.