Re: [otrs] how to Automatize Stat with Cron

14 Jul 2012

      ...
I want to to fix the date range to only last week in the report web
interface
So do that (?)  I see you *can't* in your interface (01 restrictions). You
haven't provided enough information to figure out why, but you should be
able to include relative time in step 4 of the stat *most* of the time.
According to the code,         "        e. g.
'Year=1977&Month=10' (*only for static files*)\n";

And the code is looking for:
if ( $Stat->{StatType} eq 'static' ) {
    $GetParam{Year}  = $Y;
    $GetParam{Month} = $M;
    $GetParam{Day}   = $D;

    # get params from -p
    # only for static files
    my $Params = $CommonObject{StatsObject}->GetParams( StatID => $StatID );

I'm not sure what else there is to document, though. Static stat, Year,
Month, Day.

On Sat, Jul 14, 2012 at 3:07 PM, Soporte Informatica PGJE <
ddmi@pgje.michoacan.gob.mx> wrote:
...
How I can send my date range statistic? In truth, the documentation is
very poor in this topic
****
I probe as follows with –p parameter:****
./otrs.GenerateStats.pl -n 10023 -o /home/martinbarriga/ -f Print -p
'Format=GD::Graph::linespoints&GraphSize=1200x800'****
****
-p 'Year=2012&Month=06&Day=01'****
** **
regards****
** **
** **
*De:* otrs-bounces@otrs.org [mailto:otrs-bounces@otrs.org] *En nombre de *Soporte
Informatica PGJE
*Enviado el:* martes, 10 de julio de 2012 11:15 a.m.
*Para:* dev@otrs.org; otrs@otrs.org
*Asunto:* [otrs] how to Automatize Stat with Cron****
** **
Hi, ****
** **
I want to automatically send a weekly report via email
(AcumulationTickets), automating it in a Cron job, I think I need to use the
"otrs.GenerateStats.pl" script.  I want to to fix the date range to only
last week in the report web interface, or send the date range to the
script. Because when I’m generating my reports is required to enter a date
range, so in this part I need to leave it unset.****
https://dl.dropbox.com/u/6443236/otrs/01%20Restrinctions.png****
** **
This change causes that each creation of reports asked me to put the date
range in the web interface****
https://dl.dropbox.com/u/6443236/otrs/02%20restrictions.png****
** **
In this way, I want to pass these parameters (date range) to my otrs script
(otrs.GenerateStats.pl), but I do not know how to pass it, or the way of
make a stat that show the last week avoiding otrs.GenerateStats.plparameters.
****
** **
Otrs:  3.1.2****
SO: GNU/Linux Debian****
** **
Regards.****
** **
--****
PROCURADURIA GENERAL DE JUSTICIA DEL ESTADO****
Departamento de Desarrollo y Mantenimiento Informático****
Ext. 1144****
--****
** **
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Re: [otrs] how to Automatize Stat with Cron

Gerald Young