[otrs] Re: newbie needs help with notifications

Nils Breunese (Lemonbit writes:

...

Have you selected the queues you want to be notified about under My Queues? (You can select multiple queues.)

Nils Breunese. _______________________________________________ OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs Support or consulting for your OTRS system? => http://www.otrs.com/

Thanks! That was it. I saw the list of queues in the box earlier and assumed they were active - I didn't realize I had to select them first. -stan