
13 Jul
2009
13 Jul
'09
6:16 p.m.
Hi folks, The default OTRS priorities are completely backwards from most systems I've ever used. Usually "P1" is the top priority. If I just rename them all, will anything bad happen. e.g. rename "1 very low" to "5 very high" and so on. thanks, -Alan -- “Don't eat anything you've ever seen advertised on TV” - Michael Pollan, author of "In Defense of Food"