Re: [otrs] Is it possible to use auto-reply only for Ticker that are created via the customer-interface ?

7 Sep 2003


      Am Fre, 2003-09-05 um 20.20 schrieb Pedro Rebelo:
...
How can I disable all this followups that the system sends to itself after each auto-response or forward ?
The system is actually sending the emails to user 0, I believe, not to
the "system". Change the user preferences for the user with user id 0 to
not get notify anymore when new tickets are in the custom queue. 

hth,

Robert Kehl