Hello,

You can accomplish that using ACLs: 

https://otrs.github.io/doc/manual/admin/stable/en/html/customization.html

On 2 June 2016 at 07:42, Willian Silva <poledit01@gmail.com> wrote:

Hi guys.

Can I set a default ticket type for a single queue in sysconfig ?

Regards,

Willian Silva.

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs

---------------------------------------------------------------------
OTRS mailing list: otrs - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/otrs
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/otrs