Re: [otrs] Generic Interface with Python

Am 21.07.2014 05:53, schrieb Kristofer Pettijohn:

I also noticed in testing after your assistance, is that new tickets are created assigned to root (like normal tickets), but with a status of locked. Did you see this also, or is it just me?

Setting the status with the interface to "new" works for me. -- Christoph