
You delete the old tickets and then you optimize the database to free the space:
mysqlcheck --all-databases -o
Dear Ralf, deleting old tickets takes me DAYS or even weeks!! Because it takes sooo long to change from one page to another. Can I do this by using phpMyAdmin? If yes, HOW? If someone could give me a help, this would much appreciated. (da hier ja eh so viele Deutsche sind, kann mir auch gerne direkt auf deutsch und per e-mail an info@mercator.net geantwortet werden). Thanks, marc
-- Ralf Hildebrandt Geschäftsbereich IT | Abteilung Netzwerk Charité - Universitätsmedizin Berlin Campus Benjamin Franklin Hindenburgdamm 30 | D-12203 Berlin Tel. +49 30 450 570 155 | Fax: +49 30 450 570 962 ralf.hildebrandt@charite.de | http://www.charite.de
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