In running the Cron.sh as my user jromano and as root I get the Check the $HOME (/etc/passwd) of the OTRS user. It must be the root dir of your OTRS system

Maybe copy /etc/passwd to opt/otrs?

Regards, 

Jim Romano
GM - 817-886-0380 -  Skype: DataForceCRM
http://www.dataforcecrm.com 
Visit site for Live Demos, Screenshots, & Customer Support

----- Original Message -----
From: "Manoj Patwardhan" <manoj@expersis.com>
To: "User questions and discussions about OTRS.org" <otrs@otrs.org>
Sent: Monday, November 26, 2007 8:34:45 AM (GMT-0600) America/Mexico_City
Subject: Re: [otrs] cron job for auto email checker

Hi Jim,

There is a script that lets you install the necessary cron jobs. I think it is Cron.sh in the bin directory.

I ran that script (after modifying the time intervals I wanted the jobs to repeat in) and it did the installation fine.

Hope this answers your question.

- Manoj


On Nov 26, 2007, at 5:30 AM, DataForce CRM wrote:

hi, 

got email running and thank you for fine support. now I want to do a cron job in crontab. My otrs does not have a crontab file. do I make this and put in the cron job command? 

on restart I see message that "no crontab" and I do see the "cron" starting , but the email is not being checked. 

so i think i need to make a crontab. is this a directory or a file with the cron in it like
*/10 * * * $HOME/bin/Postmaster.pl  

( I have read and reread the documentation)

Regards, 

Jim Romano
GM - 817-886-0380 -  Skype: DataForceCRM
http://www.dataforcecrm.com 
Visit site for Live Demos, Screenshots, & Customer Support
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