Hello
all,
Maybe
someone will know what to do.
We
have M$ Exchange mail server. Not all mail users have external email address
(they do not have smtp address). I do not know, how to setup OTRS, to be able to
send those people email notification.
Also
what format use at entering email of such customer to OTRS, because it requires
only addresses with @.
Please
help me - how to set that, this and the previous problem can break down
whole my helpdesk project:((((
Thanks
in advance
Marek
Drnak