Thanks Phil for the advice. On Sysconfig I
have added I-Mail-Spam-Revdns and I have also put the Match and Set values as
advised, but still it does no work.
From: Phil Morris
[mailto:otrs-bounces@otrs.org] On Behalf Of Phil
Morris
Sent: 27 September 2006 11:04 AM
To: otrs@otrs.org
Subject: RE: spam
I've had some fun with this lately. We changed ISP and they use Imail
and their premium mail filter.
I had to add the relevant tags into the SysConfig in OTRS to be able to
pick them up in the postmaster filter screen.
Also they were case sensitive, but once this was done filters such as:
Match: I-Mail-Spam-Revdns = .*
Set: X-OTRS-QUEUE = Junk
Set X-OTRS-STATE = closed successful
worked nicely.
Apologise that this list is in uppercase after mentioning the case
sensitivity, but here are the tags I was given:
X-IMAIL-SPAM-ADDRBL
X-IMAIL-SPAM-DNSBL
X-IMAIL-SPAM-HELOBL
X-IMAIL-SPAM-HELODOMAIN
X-IMAIL-SPAM-INVALIDFROM
X-IMAIL-SPAM-IP4R
X-IMAIL-SPAM-STATISTICS
X-IMAIL-SPAM-RHSBL
X-IMAIL-SPAM-PHRASE
X-IMAIL-SPAM-VALFROM
X-IMAIL-SPAM-VALREVDNS
X-IMAIL-SPAM-VALHELO
X-IMAIL-SPAM-URL-DBL
X-IMail-SPAM-Premium
X-IMail-SPAM-SPF-None
X-IMail-SPAM-SPF-Fail
X-IMail-SPAM-SPF-Softfail
>And you have a SMTP gateway tagging this? Something like
SpamAssasin or the
>likes?
>On 9/26/06 8:13 AM, "
> I have set the Match for Heater 1 to "X-Spam-Flag:" and the
Value to "Yes",
> and se the "Set" header 1 to "X-OTRS-Queue:" and
value to "Junk"
>
>
> From:
> Sent: 26 September 2006 12:05 PM
> To: User questions and discussions about OTRS.org
> Subject: [otrs] spam
>
> I have setup the PostMaster Filter to send spam email to the junk queue,
and
> it does not work.
>
> Please advise