Hello, I want to run an action , using event, according to the value of a dynamic field ( dynamic field is a check box, let say "IsCompanyTicket") The current situation : dynamic field created and associated to Customer::Frontend new ConfigItem added in Kernel/Config/Files/Ticket.xml Event module created in Kernel/System/Ticket/Event/ In that module, I can see (print) the dynamic Field name DynamicField_IsCompanyTicket, th'at's ok but I DON'T know how to get the value I meant that something like : my $df_value = $Ticket{DynamicField_IsCompanyTicket}; doesn't work, I got no value I have tried with checkbox but also textfield. I don't kown where to look for in documentation ? Best regards. --------------- Bernard CHAMBON IN2P3 / CNRS 04 72 69 42 18