Did you assign correct authorization at your profile, i mean, is it in <span style="font-family:Geneva, Helvetica, Arial, sans-serif;font-size:12px">itsm-configitem group with admin privileges ?</span><div><font class="Apple-style-span" face="Geneva, Helvetica, Arial, sans-serif" size="3"><span class="Apple-style-span" style="font-size: 12px;"><br>

</span></font></div><div><font class="Apple-style-span" face="Geneva, Helvetica, Arial, sans-serif" size="3"><span class="Apple-style-span" style="font-size: 12px;"><br></span></font><br><div class="gmail_quote">
On Tue, Nov 10, 2009 at 7:51 AM, Ashish Gangani <span dir="ltr">&lt;<a href="mailto:ashish.gangani@vyomlabs.com" target="_blank">ashish.gangani@vyomlabs.com</a>&gt;</span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">


Hi Team,<div><br></div><div>I am working on OTRS ITSM 2.4 and I stuck with an issue.</div><div>I can create CI class but not its instance or its item.</div><div><br></div><div>Can anyone helpout us in this regards.</div>

<div>

<br></div><div>Thanks and Regards,<br>Ashish Gangani,<br><br>
</div>
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