30 Jan
2005
30 Jan
'05
6:34 p.m.
Alex wrote:
Yes, I meant the agent. Under 'otrs user' I meant user in freebsd system. When I set receive notifications about new tickets for agent1, both agent1 and otrs received it. If I turn off notifications, nobody will receive it. Strage, I've never experienced this behaviour. Might be some setting in Config.pm.. I can't tell for sure. Maybe someone with more experience (or the developers) can help you with this one.
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