Hello everyone,

can one set the permissions for the customers to reflect the permissions for the agents?

I would like to prevent a customer from creating a ticket in the customer login panel for an admin queue, but allow them to modify a ticket.

So the rights would look something like

ro

create

rw

Anyone done something similar to this?

System::Permission:
The different system permissions of the agents in the system (also possible in addition is note, close, pending, customer, freetext, forward and bounce - rw should be the latest in the line).

System::Customer::Permission:
The different system permissions for customers.

Vielen Dank,

Shawn Beasley

Support - IT

Cargo Future Communications GmbH

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