That&#39;s the safest way.&nbsp; Take special note, does veritas require a plugin to backup mysql or postgresql.&nbsp; Also, if openldap is on the same machine as OTRS, you will have to do a cold backup of Openldap<br><br><div class="gmail_quote">
On Tue, Mar 25, 2008 at 3:50 PM, Nils Breunese (Lemonbit) &lt;<a href="mailto:nils@lemonbit.nl">nils@lemonbit.nl</a>&gt; wrote:<br><blockquote class="gmail_quote" style="border-left: 1px solid rgb(204, 204, 204); margin: 0pt 0pt 0pt 0.8ex; padding-left: 1ex;">
<div class="Ih2E3d">Tony Canale wrote:<br>
<br>
&gt; any suggestion on how to backup OTRS?<br>
&gt; We use VERITAS Netbackup, and would like to know what files should<br>
&gt; be backed-up in OTRS; in case we need to rebuild it.<br>
&gt;<br>
&gt; we use OTRS (the latest Ver.) on a windows box.<br>
<br>
</div>Our backup strategy for all our machines: backup everything.<br>
<br>
Nils Breunese.<br>
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</blockquote></div><br><br clear="all"><br>-- <br>Ezra Taylor